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Public Sector

Digital Transformation in Citizen-Centric Services

Rapid changes in the Information Technology (IT) Industry has resulted in citizens demanding for better government services and communication channels. Government’s services and policy-making processes have been forced to reinvent themselves digitally from the traditional processes used before to meet the citizens’ demands. IT-driven systems of governance, work better, cost lesser, and attend to the needs of citizens in accordance to changing times.

Challenges faced by the Public Sector

With a continuously advancing technology space, citizens perform most of their tasks from their mobile phones, and they expect their governments to do the same. The pressure to digitize government services and the lack of proper digital strategies are some of the government’s main challenges.

Leverage on Technology

Techno Brain offers e-Governance-related products and services that create an interaction between government and citizens, business enterprises, and inter-agencies.e-Government Solutions provide a channel where all undertakings and interactions are convenient, cost-effective, and transparent.

Our extensive experience while working with various Government Departments in Africa has given us a distinctive advantage to design, develop, and implement various tailor-made e-governance initiatives. Our offerings can be deployed across various segments of the Government, including – Ministries, Counties/Local Government, Agencies, Regulatory Authorities, Revenue Authorities and Parastatals.

Value Add

  • Promotes Innovation
  • Automation Saves Time
  • Government Departments collaborate better
  • System Integration
  • Regulatory Compliance
  • Enhanced Security

Case Studies


Trips Ghana case study 2 MB 5 downloads


Rwanda Revenue Authority CRM 162 KB 4 downloads


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Contact Us

PO Box 57666-00200, Heritan House Woodlands Road, Off. Argwings-Kodhek Road Opposite to DOD Headquarters, Nairobi, Kenya

Tel. +254 738 770 186/ 734 770 187
Fax +254 202 246 186